SHIPPING
Do you have questions about the delivery of your order? First, check the delivery time of your product carefully. Below you'll find an overview of the different products and delivery times.
In stock
Orders that are in stock and placed before 23:59 will be delivered within one to two working days by PostNL or GLS. You'll receive a track & trace code the same day so you can follow your parcel.
Not in stock?
In addition to our stock that is in stock, we also have external stock. The delivery time is shown with each product in the availability section. If you place an order with multiple products where one or more products have a longer delivery time, this delivery time applies to the entire order.
Would you like to receive the product or products with a shorter delivery time sooner via a partial shipment* or do you have any other questions? Then contact our customer service.
*: partial shipment is possible for an additional charge of €6.95 (NL) or €7.95 (BE)
Punching bags & puzzle mats
Punching bags, puzzle mats and packages with non-standard dimensions or weight are shipped via an external courier service. This courier service works like DHL with a tracking code so you can follow your order. The delivery time is 1 to 2 working days.
For orders outside the Netherlands and Belgium, different delivery times apply. Via the track & trace code you'll find current information regarding the delivery time of your parcel.
SHIPPING COSTS
Delivery in the Netherlands, Belgium and Germany: all orders from €100.00 and under 23 kilos are shipped for free. For orders under €100.00 we charge €6.95 in the Netherlands and €7.95 in Belgium and Germany. For orders over 23 kilos or non-standard formats (punching bags & puzzle mats) we charge €29.95 in the Netherlands and €49.95 in Belgium and Germany. These orders are delivered by an external provider by appointment.
You can collect an order at any time completely free of charge from our warehouse, regardless of size or weight.
RETURNS
Orders can be returned up to 30 days after purchase in the original packaging. Groin guards and mouthguards cannot be accepted for return for hygiene reasons unless the packaging is unopened. Return shipping costs €6.95 in the Netherlands and €7.95 in Belgium. Your purchase amount will be refunded to your account within 10 working days.
When your return arrives at our warehouse, we inspect all returns. If we determine that a product has been used/damaged/washed, has no labels attached and no packaging, we may decide not to accept that return. In this case we will contact you at all times. We will send the return back at the customer's expense, as the risk of a damaged return is yours.
To request a return click here
